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Refund & Cancellation Policy

Thanks for shopping at Merit Hardware INC if you are not entirely satisfied with your purchase, we're here to help. 

You have 3calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.


Fulfillment Shipping Policy

All orders are processed in 2-3 business days. Orders are not shipped or delivered on weekends or holidays. All shipping prices will be calculated at checkout based on distance. If you would prefer to pickup your equipment from are showroom please choose this free option at checkout. Delivery for heavy and large equipment is avaible in a 100 mile radies from are store.  

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